Frequently Asked Questions

We work with a wide range of hospitality and commercial properties including luxury residential buildings, hotels, resorts, restaurants, office spaces, retail environments, wellness facilities, and mixed-use developments. Our scenting programs are designed to elevate both guest and resident experiences across high-traffic, high-touch environments.

To request a quote or schedule a consultation, please email commercial@doctoraromas.com with the property name, address, and the specific areas you are interested in scenting (lobby, hallways, amenities, etc.).
A member of our team will follow up to coordinate a walkthrough and recommend a customized scenting plan for your space.

Our onboarding process begins with a property assessment and consultation to understand your space, traffic flow, and scenting goals.

From there, we recommend a tailored fragrance strategy, equipment placement plan, and service schedule designed specifically for your environment.

Once approved, our team handles installation and ongoing maintenance to ensure a seamless experience from start to finish.

Maintenance is scheduled based on your selected service plan and the specific needs of your property. This ensures consistent fragrance performance and optimal system operation at all times. Frequency may vary depending on the size of the space and the type of system installed.

We can scent a wide range of environments including lobbies, hallways, model units, fitness centers, spas, elevators, retail spaces, trash rooms, and more. During your walkthrough, we will recommend the most effective coverage plan.

Scent changes can be made at no additional charge during scheduled service visits, as long as the equipment and space allow.

To request a change or explore new fragrance options, please email ariel@doctoraromas.com, and we will confirm availability for your property.

Yes. We offer a curated scent library as well as the option to develop a custom fragrance tailored to your brand and guest experience. 

Custom scents are created as part of a dedicated process and are subject to a minimum order requirement. This ensures we can properly develop, test, and produce a fragrance that is unique to your property and aligned with your brand identity.

To explore custom scent creation, please contact us at commercial@doctoraromas.com, and we will connect you with the appropriate team to guide you through the process, requirements, and timeline.

No. Installations and maintenance services are quick, discreet, and scheduled to minimize disruption to daily operations.

Our technicians are trained to work efficiently within active hospitality and residential environments, ensuring minimal disruption to residents, guests, and daily operations.

We take great care to maintain a professional, clean work process from start to finish, and all equipment is installed discreetly so it blends into the environment without impacting aesthetics or comfort.

f any equipment requires attention, please contact your account representative or email commercial@doctoraromas.com, and we will arrange prompt support or replacement.

Yes, we offer a gallon-size version of our room spray designed for refilling your own spray bottles, making it a convenient option for ongoing use throughout the property.

This format can also be used as an alternative scenting solution for textile-based applications, including carpets and carpeted hallways, helping maintain a consistent fragrance experience in high-traffic areas.

Please note: this product is formulated exclusively for fabrics, carpets, and textiles. It should not be used on floors, hard surfaces, or any non-textile areas. It is intended solely for fragrance purposes and is not a cleaning product.

If you need information regarding the ingredients in any current fragrance being used on your property, please email ariel@doctoraromas.com.

We will provide the appropriate Safety Data Sheets (SDS) for your reference.

We offer exclusive discount programs for residents and property management teams.

To request a property-specific discount code, please contact ariel@doctoraromas.com, and we will be happy to set one up for you.

A professional scenting service provides a consistent and elevated fragrance experience without adding operational responsibility to your team.

With Doctor Aromas, you receive access to a curated collection of high quality fragrances, designed specifically for hospitality environments. Our formulations are developed with carefully selected ingredients, free or harsh chemicals, and are designed for safe use across a wide range of guest and resident settings.

Beyond fragrance quality, we provide expert guidance on scent selection, equipment placement, and maintenance scheduling to ensure balanced and consistent diffusion throughout your property.

In house solutions often require ongoing monitoring, trial and error, and internal maintenance. Our managed service removes that burden by providing scheduled servicing, system optimization, and responsive on site support when needed.

The result is a refined, consistent, and worry free scenting experience that enhances your property environment while allowing your team to focus on core operations.